Petal & Paw
Golden retriever in a warm, sunlit veterinary consultation room
Veterinary Clinic · Richmond, Surrey

Your Pet's Health
Is Our Everything.

Compassionate, expert care for dogs, cats, and small animals — from routine check-ups to specialist treatment.

Book an appointment Our services

RCVS Accredited · Emergency Line 24/7 · 5★ Google

Our Services

How We Help

Full-service veterinary care under one warm roof — from routine wellness to advanced surgery.

Health & Vaccinations

Annual check-ups, boosters and health certificates to keep your pet thriving year-round.

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Dental Care

Routine dental checks, scale and polish, and extractions performed under safe anaesthesia.

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Surgery

Soft tissue and orthopaedic procedures carried out by experienced surgical teams.

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Diagnostics

In-house blood testing, digital X-ray and ultrasound for rapid, accurate answers.

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Microchipping

Quick, safe and legally required — a lifelong way to keep your pet protected.

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Emergency Care

24-hour emergency line and same-day appointments when every minute matters.

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Our Approach

We Know How Much
They Mean to You.

Every pet through our doors is treated as if it were our own. That means no rushed appointments, no jargon, and never feeling like just another booking on the calendar.

We'll always explain what we're doing and why — so you can make decisions with confidence and your pet gets the care they deserve.

  • RCVS accredited vets
  • In-house diagnostics
  • No hidden fees
  • Same-day appointments
Vet examining a kitten

The Team

Meet Your Vets

A small, dedicated team you'll see consistently — because continuity of care matters.

Dr. Eleanor Hayes

Dr. Eleanor Hayes

RCVS · Senior Vet · Surgery

Twelve years of surgical experience with a special interest in orthopaedic and soft tissue work.

Dr. James Whitfield

Dr. James Whitfield

RCVS · Vet · Internal Medicine

Focuses on chronic disease management for older dogs and cats, with a calm, patient bedside manner.

Dr. Maya Okonkwo

Dr. Maya Okonkwo

RCVS · Vet · Preventive Care

Loves working with first-time owners, kittens and puppies — making every visit feel reassuring.

What to Expect

Your First Visit

From booking to going home — here's how it works.

Book Online

Choose a time that suits you in under a minute — confirmation lands straight in your inbox.

Arrive 5 Mins Early

Park easily on George Street and settle into our calm, pet-friendly waiting room.

Full Consultation

A thorough exam with time to ask questions — we never rush an appointment.

Treatment Plan

A clear written plan with transparent pricing — no surprises, no hidden fees.

Kind Words

Loved by Local Pet Owners

"Our dog Archie had emergency surgery last year. The care was extraordinary — the whole team kept us updated throughout. We wouldn't go anywhere else."

Emma R., Richmond

Archie · Labrador

"They've looked after our two cats since they were kittens. Honest advice, gentle handling, and they always remember the small details."

Daniel & Priya M.

Mochi & Pepper · Cats

"Friendly, professional and never make you feel rushed. The vets actually explain things in a way you understand."

Sarah L., East Sheen

Biscuit · Cockapoo

Worried About Your Pet? We're Here.

Book a same-day appointment online, or call our emergency line any time — 24 hours a day, 7 days a week.

Book appointment Emergency: 020 8123 4567

RCVS Accredited · No Hidden Fees · Richmond, Surrey